Satisfacción laboral y su incidencia en el desempeño del personal de la Unidad Educativa Particular Bilingüe “Santiago Mayor” de la ciudad de Guayaquil.

Abstract

Although many factors intervene in the process of education, teachers are the fundamental agents in the formation and developmentof students, which merits a deep analysis of job satisfaction and the level of performance in their daily work, as well as also, it should be considered thatevery educational institution has a structure made up of collaborators that allowthe teacher to carry out its mission. The present study was based on a research background on job satisfaction as a tool to improve productivity, theimpact of interpersonal relationships on overall job satisfaction, the importance of job satisfaction in the organization, correlation between job satisfaction and performance (productivity), as well as fundamentals of labor performance, importance of the evaluation of work performance and methods of general measurement of job satisfaction and performance, among others. Likewise, in order to determine the level of satisfaction and its relation to performance, a descriptive-correlational investigation with a mixed approach was carried out, using as questionnaire data collection instruments that formed the survey and interview. The Rector, Teachers and collaborators of the administrative area were included in the process. An action and improvement plan was developed in order to positively increase the relationship and incidence between thesatisfaction and performance of the staff of the Particular Bilingual Educational Unit "Santiago Mayor" of the city of Guayaquil.