El comportamiento organizacional y su influencia en el desempeño laboral del personal de enfermería en el hospital IESS Babahoyo.

Abstract

This research is carried out in order to analyze the organizational behavior and its influence on the work performance of the nursing staff through a study carried out at the IESS Babahoyo Hospital, for the proposal of a plan that allows improving the organizational behavior impacting positively in job performance. A research methodology with descriptive, correlational, mixed focus, sequential explanatory design was applied. For the data collection, the survey consisting of two questionnaires was applied as a technique, where one measured the organizational behavior through eight dimensions and 33 questions, while the second questionnaire contained four dimensions and 20 items, an interview was also used. The results allowed us to show that the dimensions of the variable organizational behavior were mostly found by the average of 3, being the dimension of working conditions as the only one that was above the average; on the contrary, in the variable labor performance the dimension that was below the average was that of institutional commitment with 2.87. In the proposal, strategies for intrinsic motivation, actions to improve leadership and integration activities were established. It was concluded that there was a strong and positive correlation between organizational behavior and work performance.