Errores más comunes en la fabricación de trabajos protésicos por mala comunicación entre el técnico dental y el odontólogo.

Abstract

INTRODUCTION: Communication isn’t just a process in which one can stablish social relationships with the people, but it’s also a determining factor when getting efficient results at work. Instructions must be detailed between the dentist and the dental technician, all the materials and technical specifications that will be used in the prosthetic work; because of all this details the channels of communication must not be undermined, nowadays, there are technological tools that are useful to achieve an effective communication, with no middleman that may create misunderstandings that leads to mistakes, that result in unsatisfaction of the final work. OBJECTIVE: Identify the relevance of communication between the dental technician and the dentist to obtain efficiency in prosthetic work. MATERIALS AND METHODS: A descriptive and analytic research was performed, in which 32 dental technicians and 34 oral rehabilitator dentists were consulted. ANALYSIS AND DISCUSSION: Data was collected through surveys and analyzed through Rstudio software, first, we observed a single-variable analysis with its corresponding relative frequency to establish how bad communication between the two parties impacts the result of the prosthetic work. RESULTS: 5 aspects were analyzed: relevant factors in the communication between parties, obstacles faced in the correct communication between parties, selection method for color, digital tools, analog tools. CONCLUSION: We can finally conclude that the communication has a definitive relevance in an efficient treatment and that technological tools contribute to the success of a dental work, because it lowers bad communication between the dental technician and the dentist.