Factores que influyen en el rendimiento laboral del personal de enfermería en el Hospital General del Norte de Guayaquil los Ceibos.

Abstract

Introduction: There are several factors that have been analyzed by different disciplines that can influence the work performance of employees. These factors are internal (specific to the individual) and external (dependent on the state), which can have a negative or positive influence, and it is important to determine which have a negative influence in order to delimit or propose modifications to reduce the negative impact and improve work performance. Materials and methods: A survey was carried out among a group of volunteers from the nursing staff of the Hospital General del Norte de Guayaquil Los Ceibos in order to determine the employees' perception of the influence of the aforementioned factors. Results: Among the internal organizational factors, workload, inadequate work environment, permanent rotation by different services and leadership traits were identified, while among the individual's own factors, stress-generating situations, core problems, family and the dependence on third in decision-making are perceived as a partially negative influence. Conclusions: A planning must be carried out that allows implementing the salary improvement, the decrease in the workload, among others, with the aim of reducing the negative influence of these and other factors on work performance.