Influencia de la satisfacción laboral en la intención de rotación de personal en la empresa Felvenza S.A.

Abstract

The objective of this research work is to determine the influence of job satisfaction on the intention of staff turnover in the company Felvenza S.A. from the city of Guayaquil, Ecuador. Within the theoretical framework, the different theories, concepts, and references to be used as a starting point for the study are addressed and, in this way, the relevance of the study and the methods to be used are supported, obtaining bases for a later discussion of the results. The methodology used corresponds to a non-experimental, correlational, and cross-sectional study at the same time as presenting a quantitative approach that will be executed by obtaining information from primary sources through surveys for the workers of the organization. Among the results found, it is possible to prove as true all the specific hypotheses in addition to the general hypothesis and it was established that there is a relationship between job satisfaction, and its different dimensions individually, on the intention of employee turnover; further clarifying that these relationships can generally be considered as scarce or weak and, depending on the dimension analyzed, the relationship follows an inverse or direct direction. The dimensions that show an inverse relationship with the dependent variable are Salary, Promotion, Complementary Benefits and Nature of Work; that is, while each one of these increases their satisfaction individually, the Intention to Turnover decreases. In addition, it was also possible to determine that 52.38% of the employees affirm they would accept another job with the same level of compensation and 64.88% dream of finding a job that better meets their personal needs. Finally, recommendations are made to the organization and to future research on the most relevant dimensions of the independent variable for its study and search in order to find possible solutions to the problem presented.