Caracterización de la diversidad generacional y su posible influencia en el clima laboral. Estudio en un Hospital Público de Gualaquiza.

Abstract

Generational diversity is to successfully manage the knowledge, skills and needs of professionals within an organization. However, there are times when the opposite happens, generational diversity creates conflict and disagreements among coworkers due to the different thoughts generated by each of them. For this reason, the purpose of this study is to analyze the influence of generational diversity on the work environment of medical staff in the public hospital of the city of Gualaquiza in the year 2023, in order to provide information that allows proposing intervention strategies from Human Resources. For this purpose, a study was conducted with a mixed research approach with an explanatory descriptive and exploratory level. A survey was applied to the medical staff of the Hospital, with a questionnaire adapted from Reynoso Arcos Shulya (2021) and the Litwin and Stringer instrument. This research showed that generational diversity has a great influence on the organizational climate, since each generation acts according to its habits and characteristics, thus, according to the survey applied, it was found that the hospital maintains an authoritarian climate, which further affects the generational relationship.