Proceso de enlace de turno de enfermería y seguridad del paciente en el área de medicina interna de un hospital de Guayaquil.

Abstract

The research on the shift liaison process allows us to understand the main difficulties and omissions that occur in this nursing activity that promotes continuous care, showing opportunities for improvement for its practical application. Objective: To analyze the nursing shift liaison process and patient safety in the internal medicine area of a hospital in the city of Guayaquil. Methodology: Descriptive, quantitative, non-experimental, prospective and transversal, with a sample of 100 direct observations of shift linking processes. Instrument: Quality evaluation of the nursing shift liaison process. Results: The night shift stood out with 41%, women with 64%, 53% delivered shifts next to the patient's bed, 40% delivered between 6 to 11 patients; In the patient safety dimension, the scale did have an average of 70%, where appropriate procedures were performed and the scale did not, 28%. Conclusion: In general, the activities during the shift liaison process were carried out in 71%, the most affected dimension was nursing interventions, with the option no of 44.2%, while the best evaluated dimension was procedures and exams with the option yes of 89.5%. Inflection points in the shift liaison process were identified that need to be addressed and corrected to improve nursing care in hospitalization care centers.