Influencia de los factores de riesgos psicosociales en el desempeño laboral en un grupo de trabajadores de una empresa pública del cantón Santo Domingo de los Tsáchilas, en el año 2025.

Abstract

The purpose of this document is to determine the influence of psychosocial risk factors on job performance, as perceived by a group of workers at a public company in Santo Domingo in 2025. This study seeks to understand the existing relationships and dynamics, as well as their impact on the workplace. Based on Bronfenbrenner's ecological theory, a mixed-approach methodology was designed, using a sequential, descriptive, and basic method. Interviews were conducted with four operational workers, four administrative workers, and one social worker. A risk questionnaire was administered to a total of 313 workers. This led to the conclusion that the most prevalent risks are workplace harassment, rest periods, and poor working conditions. This is evidenced by fatigue, limited autonomy, and limited discretion regarding the work they must perform, with pressure from politicized senior management at this company that discourages their proper performance. It is also evident that workers develop their own strategies to protect their well-being and work, as they do not feel sufficiently supported by the social work department due to a lack of resources and professional interventions