Factores de riesgos psicosociales intralaborales en los colaboradores de una empresa industrial del cantón Quito, en el año 2025.

Abstract

The present study aimed to analyze the psychosocial risk factors perceived by employees of an industrial company located in the canton of Quito, in order to understand their impact on the work environment and to understand the strategies implemented by the Human Talent department to mitigate them. The research was framed within a quantitative approach at a non- experimental and applied level of description. A structured survey was used as the main technique, which was implemented within a sample of 47 employees. A semi-structured interview was also conducted with the Human Talent department, which allowed for triangulation of the findings and broadening the analysis. The results showed that the majority of employees reported a medium risk level (59.6%), followed by a low risk level (40.4%), as none of the cases studied fell into the high-risk category. The dimensions with the most problems were workload and pace, leadership, and work organization, where task overload, feedback limitations, and intermediate perceptions regarding institutional communication were identified. Positively, the dimensions with strengths were self-perception of competencies, availability of breaks or rest, and sense of belonging to the company. It is concluded that, although the organization has policies, training, and psychosocial support agreements, interventions need to be continued and systematized to generate a more consistent impact. The evidence indicates the need to strengthen participatory leadership, consolidate career plans, and increase support mechanisms to reduce risk factors and promote workplace well-being.