La importancia de la gestión del talento humano en la calidad de la atención en instituciones de salud en países emergentes.

Abstract

Human talent management is a fundamental element for ensuring quality of care in health institutions, particularly in emerging countries, where structural, financial, and healthcare workforce distribution limitations persist. This theoretical essay analyzes the importance of strategic human talent management and its relationship with the quality of healthcare. It addresses aspects related to recruitment, selection, training, performance evaluation, motivation, leadership, and organizational climate, as well as their influence on patient safety, service efficiency, and user satisfaction. The study also examines challenges such as shortages and unequal distribution of healthcare personnel, workload, training gaps, and the migration of health professionals. The analysis shows that adequate human talent management contributes to strengthening professional competencies, staff motivation, and performance, thereby promoting better healthcare outcomes. Finally, recommendations are proposed regarding professional development, competency-based performance evaluation, transformational leadership, incentives, and staff retention strategies, particularly in rural and hard-to-reach areas. It is concluded that strategic human talent management should be a priority for achieving quality, equitable, and patient-centered healthcare services.