Presencia del síndrome de burnout (o del Quemado) en trabajadores/as sociales en el ámbito de salud caso : de trabajadores/as sociales que laboran en Centros de Diálisis en el cantón Ambato provincia de Tungurahua.

Abstract

The present investigation is a study on the presence of Burnout S yndrome in social workers in the Health field. The research—carried out from an ecological systems approach, in conjunction with Symbolic Interactionism theory—was conducted from a mixed approach with a descriptive level. Four social workers, working in two different dialysis centers in the city of Ambato, province of Tungurahua, Ecuador, were selected as sample. The questionnaire was adapted from the Maslach Burnout Inventory, a measurement test to measure the impact areas of TMRB Burnout Syndrome, and supplemented by individual interviews. Manifestations of the Burnout Syndrome in the participants were uneven: low to medium levels of emotional affect, low levels of coldness and emotional distance towards the client, and high levels of self-sufficiency and personal fulfillment.