Satisfacción laboral de los colaboradores de la exportadora Fafra S.A. de la ciudad de Machala, provincia de El Oro.

Abstract

The research was carried out at a shrimp production and exporting company located in the city of Machala, El Oro province. The general objective was to characterize the level of job satisfaction of its employees working at the plant. The research had a quantitative approach, its method was deductive, its scope was descriptive because it characterized the problem, the research had a cross section because the information was collected in a single occasion. We used the job satisfaction questionnaire S21 / 26, which consists of 26 questions and is statistically validated. The sample was probabilistic and consisted of 99 employees. The results identified were that employees show a high level of satisfaction, as they perceive that the company cares about them. However, it was also identified that employees have family problems because they work for 22 days in a row, which affects their motivation during work and does not relate it as a problem that has to do with the company. Strategies were proposed to strengthen the family bond and within the organization, with the purpose of increasing and maintaining the employees' job satisfaction.