Percepción de los trabajadores en relación al servicio de salud ocupacional en la Empresa COHECO S.A.

Abstract

The purpose of this research topic is to know the perception of the workers of the company COHECO S.A. in relation to the occupational health service provided by it. The information is oriented to find out an Occupational Health Program is applied and what control measures can be taken to improve the life quality of workers in their daily activities in the company. The conceptual framework analyzes the administrative theories, conceptual definitions and the legal framework referring to the occupational health applied to this type of companies. Moreover, due to its work commitment to change, it questions the normative, methodological and attitudinal failures in service companies. The methodology is descriptive and explanatory, the research developed belongs to the type of a retrospective study. The most relevant result of the study was question No. 8 of the survey, where 45% of respondents (69 people) answered that there should be improvement in the counseling and training of the work to be done, 40% of those interviewed said that there should be improvements in the occupational safety and health aspect. As a conclusion of the analysis, the alternative of implementing improvements of the Occupational Health Program has been defined. The subject researched is a contribution to the management in health services to companies, through occupational health programs, to be able to guide managers and workers.