Plan de mejoras de la administración de cadena de suministros (Supply Chain Management) de la empresa ALCRESMA S.A..

Abstract

The commercial process of a company, should consider the volume of sales, according to the demand of the same, verifying its negotiation process with the client, for this the company that needs to optimize its supply chain in the current times, should consider establishing the type of negotiation and electronic commercialization, resulting in facilities for the client that requires the product in record time, this study maintained as a goal the fulfillment of the general objective, they consider in: Generate an improvement plan in the resource planning process management of the supply chain (Supply Chain Management) under the B2B & B2C negotiation system in the company ALCRESMA SA The research was generated under the non-experimental cross-sectional design. Where the 2017 period will be analyzed based on the financial report of the company under study. The type of research was applied. Because it generated a type of software of use and benefit for the company in the optimization of the supply chain through the B2B and B2C trading system. Concluding that it was verified that the company ALCRESMA SA, maintained a deficient administrative process, excessive personnel hiring, human talent with not updated knowledge, and the infrastructure does not have the necessary industrial standards to be able to generate assembly and attend to requests at the same time that harms the supply chain of the company in general aspects.