Elaboración de un manual de procesos de contratación pública en la Empresa Pública de Agua Potable y Alcantarillado de Antonio Ante EPAA-AA.

Abstract

In the Public Water and Sewerage Company of Antonio Ante EPAA-AA, this research was carried out whose general objective was to design a manual of public procurement processes in the area of Procurement Management that allows to improve the efficiency, effectiveness and quality of the processes, through the analysis of the operability in the acquisition of goods and services and the application of current legal regulations. The theoretical bases were compiled from bibliographic sources, laws, regulations and resolutions that are applicable to public procurement. Regarding the methodology, a qualitative approach, of descriptive scope and a non-experimental design was used, the data were collected through interviews, conducted to three servers immersed in the public procurement process, from which aspects relevant to the research were obtained. Finally, the proposal for the public procurement process manual was prepared, which will allow the company to systematize public procurement processes, streamline internal procedures to improve performance in administrative processes and procedures for the acquisition of goods and services, to ensure Compliance with the law.