El Clima laboral del personal administrativo, perteneciente a la Coordinación Zonal 2- SALUD.

Abstract

The present research project was carried out in order to analyze the factors and dimensions of the work environment and the satisfaction of the administrative personnel belonging to the Zonal Coordination 2-SALUD, of the province of Napo, Cantón Tena, to obtain the objectives set. A satisfaction survey as a qualitative research method. The basic instrument used in the research is the questionnaire, which collects in an organized way the indicators of the variables, after obtaining the results, they allowed to know in depth the current reality of the work environment and the satisfaction of the administrative staff, belonging to the Coordination Zonal 2-HEALTH, in order to achieve a higher level of integration, cooperation, satisfaction and belonging, the need to implement an improvement proposal and an action plan was revealed, using four types of factors; individual, group and organizational objectives and subjective, integrated by dimensions of the work environment.