Desempeño laboral y su relación con el síndrome Burnout en los profesionales de la salud en la terapia intensiva neonatal en el Hospital General del Norte de Guayaquil Los Ceibos.

Abstract

Burnout syndrome has been considered a social and individual problem that is directly related to chronic professional stress, negatively influencing the low work performance of workers. The general objective of the research was to identify the relationship between job performance and burnout syndrome in health professionals in the neonatal intensive care unit at Hospital Norte IESS Ceibos. Regarding the methodological framework, the research was non-experimental, cross-sectional, with a descriptive scope and a quantitative approach. The instruments for data collection were two questionnaires, one derived from the Maslach Burnout Inventory to assess burnout syndrome, while the other was used to measure the job performance of health professionals, whose population was 68 people. Through the results, it was identified that the burnout syndrome is negatively and significantly related to the work performance of workers. The proposal was made up of a series of strategies in order to prevent burnout syndrome and improve work performance, such actions covered aspects such as the presence of a Team Building, redesign of internal processes, preventive workshops, labor recognition and a program of training.