Incidencia de la firma del convenio con el IESS en el clima organizacional de la clínica Northospital de la ciudad de Quito.

Abstract

The work climate refers to those qualities, properties or attributes that make up a particular work environment and that are perceived by all the collaborators that make up an organization, positively or negatively influencing their behavior. The present study was developed with the objective of being able to determine if the agreement signed with the IESS affects the organizational climate of the Northospital private health clinic in the city of Quito, in order to develop an action plan that improves the organizational climate. The applied methodology had a quantitative approach, deductive method. The research was characterized by being descriptive, correlational, not experimental, cross-sectional. The instruments used were two questionnaires, the first made up of 29 questions that measured the organizational climate and the second was made up of three questions that analyzed the incidence generated by the signing of the agreement; It should be noted that both were aimed at 87 workers. The results indicated that the organizational climate of the clinic is inadequate, due to the existence of problems in leadership, planning, the absence of support from bosses and colleagues, the lack of teamwork, opportunities to develop skills and abilities, training and recognition for a job well done. It is concluded that the agreement signed with the IEES has a positive and significant impact on the organizational climate of the Northospital private health clinic in the city of Quito, with a Pearson correlation coefficient of 0.718.