Efectos de la reestructuración organizacional en la cultura y en el desempeño del equipo de trabajo de la empresa Lumabeda Tours C. Ltda.

Abstract

This work presents the case of the company Lumabeda Tours Cía. LTDA. a SME company, tourism operator that has 15 years of experience in the Ecuadorian market. Since its foundation, a family-like culture influenced by its founder has been created, with the unity of the work team being its main strength. However, due to situations of force majeure, a management change was made, appointing a shareholder who had no direct relationship with the employees as chairman. This event marked a before and after in the management of the company's management. In this case, an analysis of the real situation of the organization will be carried out, where those effects that cause organizational restructuring on the culture and performance of work teams that affected production, communication, and management will be identified. satisfaction and that slowed down the timely development of the organization. Considering the following internal variables as a starting point; family business, organizational culture, organizational communication, organizational change. To carry out the analysis, open question interviews will be carried out in order to know the personal and group perception of the collaborators with respect to the changes produced and their impact on the performance of functions.