Influencia del clima organizacional en el desempeño laboral de los colaboradores de la empresa Mendotel S.A.

Abstract

In every institution there must be an optimal work environment that aligns the attitudes of the collaborators, leading to all the daily activities being carried out in a fluid way, with a good performance of the personnel, whose purpose lies in the achievement of the company's objectives. The objective of the research was to determine the influence of the organizational climate on the work performance of the collaborators of the Mendotel S.A. company, for the design of an improvement proposal. The methodology used consisted of a quantitative approach, deductive method, of correlational scope. As a technique, the survey of a sample of 62 workers was used. The results found in the research showed that the organizational climate was poor, which was due to the fact that almost all its dimensions achieved scores lower than the average of the qualification range, reflecting major problems in the absence of recognition when performing better, the lack of of organized and planned work, the absence of progress in the company when you have initiative. Instead, the performance was rated as regular, finding problems such as the lack of support from the institution, as well as recognition for achievement and goal fulfillment. Also, the absence of collaboration and cooperation between colleagues. It was concluded that there is a positive and significant relationship between the organizational climate and job performance.