Impacto de los factores de riesgo psicosociales en el síndrome de burnout en el personal médico del Hospital General IESS Manta.

Abstract

The health services environment can become a stressor, triggering in their workers feelings of stress, dissatisfaction, tiredness, etc., that are combined with their personal and family situations, symptoms that cluster in the Burnout syndrome, so it is important to identify psychosocial risk factors and occupational stressors, in order to take relevant preventive measures. This research sought to identify the impact of psychosocial risk factors, work stress and professional characteristics, on the appearance of burnout on the medical staff of IESS Manta General Hospital, in order to design a targeted proposal prevention and overcoming of these risk factors. Its quantitative approach, cross-cutting, non-experimental and inductive, made it possible to detect that there is an average relationship between the emotional fatigue dimension and the work overload; lower-level correlations, between emotional fatigue and difficulties in clinical management and responsibilities in clinical management. Depersonalization has a low-positive correlation with negative work impact on family life, work overload, responsibilities in clinical management and difficulties in clinical management. Personal realization and its relationship with professional reward has a low-positive correlation, as well as with no difficulties in clinical management and good relationships with patients and family members; there is a low-negative correlation with negative work impact on family life. In conclusion, psychosocial risk factors and occupational stressors negatively influence emotional fatigue and depersonalization, while personal fulfillment correlates with: professional reward, good patient relationships and family and support at work. From the aforementioned, it gave way to the creation of the Epidemiological Surveillance Strategy for the Prevention and Treatment of Burnout Syndrome in the medical staff of the IESS Manta General Hospital.