La eficiencia de la gestión de conocimiento en las empresas constructoras.

Abstract

Covid-19 forces us to integrate the information that technology facilitates and encourages us to interact with different criteria and tools, virtual or not, in a totally different environment from the one apprehended, even professionally, because we compete between excesses of information and in situations of high uncertainty. Construction companies are no exception; They carry out their activity within preestablished time frames that guarantee the delivery of a work, in operation and with the technology of the moment, in accordance with what is offered. To achieve this, they integrate both basic and complex operations, old such as carpentry, quarries, masonry or others, or changing operations such as painting, showcases, plumbing, electricity, etc., it uses its own services or third parties, in works for the public sector or private. Its activity coordinates the work, processes, techniques, logistics, management and seeks coherent solutions. They are in many sectors: housing, buildings, swimming pools, ships, urban planning, decoration, maintenance, infrastructure, etc. This research studies the importance of knowledge management for the efficiency of construction companies in Ecuador. A management whose purpose is to create a competitive advantage over other companies through the continuous improvement of skills and processes of models positioned directly in the operational field. The work, after analyzing the different variants of organization on site, concludes that, in the face of complicated environments, in addition to adopting a specific organizational structure, knowledge management organizes human, structural, organizational and relational capital to create a comparative advantage.