La satisfacción laboral de los trabajadores del Centro de Salud B de La Troncal y su relación con la evaluación de su desempeño.

Abstract

The general objective of this project was to analyze the relationship of job satisfaction with the performance evaluation of the workers of the Health Center B of La Troncal, checking the statistical correlation of the study variables. A quantitative method approach was used, in addition to having a descriptive scope for the presentation of the problem, context and findings, and correlational for the analysis of influence between the study variables. As tools, the survey was used to identify the dimensions of employee satisfaction and discover why they did not reach the ideal satisfaction levels. The statistical correlation analyzes obtained, that is, Kendall's Tau B coefficients (0.976), Spearman's Rho (0.991) and especially Pearson's correlation coefficient (0.96178801), all showed values above 0.9, that is say a very strong correlation. It is concluded that it confirms the hypothesis, in addition, based on the findings, a Plan to improve job satisfaction was proposed that will include five strategies: Clarify the job function and expectations, Increase the frequency of communication, Clarify the goals of the employees , track and communicate progress, Document and communicate positive feedback, Communicate and educate.