Análisis del desempeño laboral de los colaboradores en la modalidad de teletrabajo de la PYMES comerciales minoristas, en la ciudad de Guayaquil.

Abstract

The nature of human work and the expected profile of the worker have changed rapidly in the last two decades, following the introduction and development of new technologies of production and management. The traditional ways of organizing work are giving way to more flexible models and arrangements, especially in times of changes in organizations, accelerated by crisis, such as the new coronavirus or Covid-19 pandemic. This is the case of teletrabajo. The purpose of the present investigative work is to analyze the work performance of employees in the telework mode of small commercial Pymes, in the city of Guayaquil. The present investigation has a quantitative approach. and is based on the deduction (deductive model) of hechos from the design of objectives and hypotheses. The scope is descriptive and correlational, surveys and interviews were carried out. Performance can be considered a multi-determined construct, conditioned to a set of factors related to the work context, such as the social and cultural conditions and the conditions related to the work of the individual.