Cultura organizacional y su relación con el desempeño laboral de los trabajadores de la Academia Naval Almirante Illingworth.

Abstract

The objective of this research is to analyze the incidence of the Organizational Culture and the Labor Performance of the workers of the Admiral Illingworth Naval Academy, for the proposal of a program that strengthens the Organizational Culture of the Educational Institution. The method implemented in the development of the research is deductive. The type of research carried out is descriptive and correctional. The research design is non-experimental and cross-sectional. The approach used was quantitative research. The population was made up of a total of 448 workers and the size of the sample to carry out the surveys was 208 workers. The instrument used to measure organizational culture is the Carolina Olmos Torres and Katerine Socha Fandiño questionnaire. While to evaluate job performance, the Behavioral Observation Method (BOS) was used. The main results obtained show that the most outstanding dimensions within the organizational culture are: values, climate, norms, symbols and philosophy. On the other hand, job performance is characterized by knowledge of the job, teamwork, commitment, quality and independence. Based on these results, a proposal was made, which proposes a program in which strategies were established to strengthen the organizational culture and job performance. Through socialization, policy design and empowerment of organizational aspects.