Evaluación de la percepción del personal administrativo y docente sobre los procesos administrativos de la Escuela de Acuicultura y Pesquería de la Universidad Técnica de Manabí, propuesta de un modelo de gestión por procesos.

Abstract

The Technical University of Manabí offers the largest number of university degrees in the city of Portoviejo with 47 undergraduate degrees and 52 postgraduate programs, as well as three extensions in strategic locations. The objective of the research was to evaluate the perception of the administrative and teaching staff on the administrative processes of the School of Aquaculture and Fisheries of the Technical University of Manabí for the design of a management model by process. The methodology used was a mixed approach, non-experimental and crosssectional design, descriptive scope, deductive method, the sample was 33 collaborators, the technique was the survey and focus group. The results showed problems in planning due to the number of assigned subjects that cause a work overload and the lack of training and updating of knowledge, in the organization there were inconveniences in the dissemination of the class schedule, knowledge about pre-professional practices and bonding activities. In the management, inconveniences were found in the execution of the bonding procedures and the pedagogical capacity of the staff; in the control, the issue time of the evaluation form of pre-professional practices was established as a problem. In addition, through the focus group it was possible to establish that the work and postgraduate areas are not linked because they are far apart, causing delays in activities and that administrative management is deficient at times, because high-ranking officials tend to delay formalities.