Mejora de competencias por la implementación del análisis de desempeño laboral de los colaboradores en el área comercial en una empresa farmacéutica en el año 2022.

Abstract

This article tries to analyze the various benefits of implementing competency-based performance evaluations in an organization, responding to how the execution of tools of this type can contribute to the continuous improvement of competencies in collaborators. The main objective is to demonstrate the improvement of competencies from the implementation of the performance evaluation of the collaborators of an organization given the need to obtain positive and productive results, based on the impact of the competencies on them. Through the quantitative approach, it will be possible to observe in the analysis of the results of cognitive or psychometric skills of the collaborators between the year 2021 and 2022 and take actions in this regard, to demonstrate the improvement. The comparative analysis of the data obtained illustrated in the results of the evaluations shows a tendency to improve the skills chosen for evaluation, concluding that the performance evaluation, in addition to being, in itself, a motivator for the collaborators, is a tool that allows for future action plans to improve organizational skills.