Cómo influye la cultura organizacional en el desempeño laboral del personal administrativo en Universidades del Distrito Metropolitano de Quito

Abstract

The present investigation whose theme is "How the Organizational Culture influences and work performance of administrative workers in Universities of the Metropolitan District of Quito" has as general objective: To determine how the Organizational Culture influences the work performance of the administrative staff in universities of the Metropolitan District of Quito, The general hypothesis raised is that the organizational culture influences the work performance of the administrative staff in Universities of the Metropolitan District of Quito, in reference to the methodology used, the hypothetical deductive method was taken into consideration under the quantitative paradigm with a non-experimental design, explanatory research type; For the collection of information, the survey technique was used and the instrument used was the application of a questionnaire; The sample studied was research in 16 universities, of which 13 offer undergraduate and postgraduate education and only 3 of them offer postgraduate courses, among which we have: Latin American Faculty of Social Sciences (FLACSO), Simón Bolívar Andean University (UASB), Instituto de Altos Estudios Nacionales (IAEN), after applying the formula for finite populations, the result was 365 surveys to be applied to administrative employees. For the evaluation of variables, the Smart Partial Least Square (SPLS) tool was used, which works with multivariate data analysis; The model obtained has four latent variables: interpersonal relationships, organizational culture, and leadership styles, which lead to the fourth, which is job performance.