Influencia del clima laboral en la comunicación organizacional del departamento de producción en la empresa CAMFRUMARSA S.A.

Abstract

The present degree work called "Influence of the work environment on organizational communication in the production department of the company Camfrumarsa S.A." Its general objective is to determine the influence between both variables. The theory on which this degree work is based is according to the author Frede Frederick Jablin, who points out the participation of employees and decision-making in the organization through behavioral theories such as the work environment and organizational communication in a company. The need to investigate this topic of study is due to the conflicts that occurred in the production department. The research was descriptive, the same one that consists of the characterization of a fact or phenomenon in order to determine the work environment in the organizational communication of the company. Through a previously validated questionnaire, questions were asked to the personnel of the production department, sent through the Google Form platform, on a Likert scale, which indicated the affectation in terms of the dimensions of the work environment variable: Interpersonal relationships, encouragement of organizational development and conflict resolution and in terms of the organizational communication variable, the one that affects is the type of ascending communication, for which an action plan was implemented through the design of strategies distributed in four phases focused on those dimensions that affect said department.