Propuesta para la certificación Green Globe del hotel ABC en el cantón Milagro.

Abstract

The present work proposes the Green Globe certification of the ABC Hotel in order to provide a tourist accommodation service that is linked or focused on the type of tourism that is offered in Milagro. For this, the main type of tourism offered in the canton was identified, and the existing hotel market in the place was analyzed, all focusing on a corporate market and not a leisure market. To get the certification will bring benefits to the hotel in relation to worldwide recognition for certification, less energy consumption, greater profitability, a better image for its guests in relation to good operating practices, among others. To achieve all the necessary objectives, field work was carried out to diagnose the hotel, and several interviews with the manager, in order to verify the administrative diagnosis. Using the Green Globe certification methodology that allows evaluating the areas of environmental, social and governance management, site, energy, water, materials, and interior environmental quality, where it was determined that the hotel did not meet the required score, so a list of 12 proposals is provided that will allow you to go from 31.2% up to 41%, which will allow you to exceed the minimum required for certification of 35%.