Propuesta de mejora del proceso de gestión de inventario del Hospital del Día Virgen del Carmen en la ciudad de Machala en el periodo abril 2021 - 2022.

Abstract

According to the World Health Organization, one of the rights of citizens is to receive the medicines and medical supplies deemed necessary to promote, maintain or restore health. On the other hand, it imposes the obligation to adhere to the principle of continuity of supply and distribution of medicines and medical devices, both to pharmaceutical laboratories and to distributors, pharmacy offices, hospital pharmacy services and medical centers (Agirrezabala y Aizpurua, 2015, p. 1). Therefore, considering the provision of medicines and access to health services as citizen rights, the agencies involved in the protection of the health of citizens must have control and efficiency in each of their processes, to ensure that medical centers such as the "Hospital del Día Virgen del Carmen", must have everything necessary to provide comprehensive and quality services for the benefit of interested parties: for this, an inventory management system is needed, the same system must be integral and adaptable to the needs of the health center and patients, guaranteeing the availability of medicines and supplies at all times through the control of strategic files and indicators that allow an adequate control and planning of inventories. Having an adequate inventory management allows you to reduce times, reorganize processes and provide an efficient and relevant service that really benefits the patient, in addition to providing an excellent service that instills confidence in patients and improves their health status.