Evaluación del protocolo de adaptación de otoamplífonos del Hospital General del Norte de Guayaquil Los Ceibos para diseñar una propuesta de mejora

Abstract

Exposure to noise and/or high intensity sounds causes hearing loss, this is called hypoacusis and is usually treated with prosthesis or implants to improve hearing. This research work was carried out with the purpose of evaluating the otoamplification fitting protocol of the Hospital General del Norte de Guayaquil los Ceibos, through research techniques for the design of an improvement proposal. To achieve this, we worked on the basis of a qualitative methodology, with a descriptive and cross-sectional study, which allows us to address the current problem of the placement of otoamplifones in the General Hospital Ceibos Norte de Guayaquil, we used the interview as a research instrument through which we could know the points of view of the interviewed professionals of the otorhinolaryngology area. It should be emphasized that the data collection tools used were the questionnaire, the voice recorder and the Atlas ti program, the latter was used in order to code the results obtained and based on this establish categories that help to provide alternative solutions to the problem. As a result, it was found that the main problem faced by the area is the lack of knowledge of the protocol, in addition to the existence of delays in the process of delivery of Otoamplifones due to procedures that are not of great relevance, but rather delay the process. The proposal was to design improvement strategies with the elaboration of the otoamplifone fitting protocol for patients with sensorineural hearing loss