Evaluación de la gestión administrativa de los servicios de la salud en el Centro Médico Familiar ubicado en la ciudad de Quevedo.

Abstract

This research was carried out in the context of health, with the aim of evaluating the administrative management of the health services of the Family Medical Center located in the city of Quevedo for the strengthening of business administration. Thus, the theoretical foundation was established to provide documentary and scientific support for administrative management. The methodology used was of a mixed approach, nonexperimental designs and descriptive scope. Finally, based on the results obtained, strategies were proposed on the administrative management model to improve the administration of the company under study. Of these: to carry out the manual of personnel functions, to place visible informative tables of the business philosophy in the establishment, as well as to implement the practical seminar on patient care to solve those complaints of the clients. It is concluded that there is an advantage because 100% of users receive personalized attention since the main interest of the center is the patient.