Plan de mejoramiento para el área de logística de la CIA BELTRO SAS ubicada en la provincia de Santa Elena – cantón Santa Elena.

Abstract

The objective of this work is to diagnose the problems in the logistics area of Beltro SAS. To do this, we began by conducting a thorough literature review inherent to logistics opportunity areas found in companies, and then continued with an internal and external analysis of the company. They found that the lack of trucks and agile processes in the administrative area had a significant impact on the perception that customers have of Beltro SAS. The methodology used was primary research by conducting surveys, which were answered by employees in the logistics area of the company. Based on the results obtained, an improvement plan was presented at a cost of US$ 56,000, giving an NPV and a return on investment of 4817.26 and 24% respectively, showing that the project is beneficial in operation and financially; and highlighting the importance of the implementation of continuous improvement plans in Beltro, a relevance that should be assimilated by other companies to apply them as a solution to their weaknesses as well.