Incorporación de las TICS en las PYMES distribuidoras de materiales de construcción de Guayaquil-Ecuador para el 2022-2023 Caso: empresas de la familia Abad Cali.

Abstract

The present work was designed with the purpose of determining the use of information and communication technologies that can be applied to SMEs distributors of construction materials in Guayaquil, the incorporation of ICTs has as its main objective to obtain the greatest efficiency and effectiveness. in the case study of the companies of the Abad Cali family. For this, a conceptual theoretical approach was developed, one that is focused on opening knowledge about the various theories related to the management of logistics processes with the theory of the use of Management Information systems, to be able to propose improvements within the supply chain. supply. Likewise, the structure of the three SMEs belonging to the case study of the construction materials distributors sector and the absence of the use of this important tool were analyzed. Thanks to surveys of employees of companies related to the Abad Cali family, it was determined that 81% of those surveyed agree with the implementation of ICTs, it was also possible to discover that the use of these technological tools is very limited, the main reason being the lack of knowledge about the different functionalities that ICTs can offer within the business. For this reason, at the conclusion of this investigation, the different alternatives that this type of company can include according to the needs and objectives that they wish to discover are briefly presented.