Trabajo social contemporáneo, una mirada a los roles y funciones del área de Trabajo Social de una empresa florícola de Cotopaxi.

Abstract

The present investigation sought to reveal the adjustments in the area of Social Work in a flower company in order to respond to the social needs of the collaborators of a Cotopaxi flower company. We worked from the General Systems theory and the systemic model from social work, in a study with a mixed approach, where an interview was applied to 5 key actors in the Human Talent area and a survey of 75 collaborators who work within Cotopaxi Flower Company. In relation to the main results of this study, the following was known: from the labor context, the professional performs his functions from a systemic approach, since it is about studying the collaborator within a system such as the company, and even beyond. from the family system that conforms it. In addition, 24% of the collaborators who are working in this context state that they are "partially in agreement" with respect to the fact that the company promotes collaborative and team work, thanks to the intervention of Social Work and 46.7% of the Surveyed employees mentioned that "almost always" the company, together with the actions of the Social Work professional, implements family development activities for the well-being of employees and their families.