Caracterización de los riesgos psicosociales en el personal de servicio médico de emergencias en un hospital general del sector público de la ciudad de Guayaquil, 2022.

Abstract

One of the current problems, which affect the good performance of the emergency medical services personnel in a general hospital of the public sector in the city of Guayaquil, are the occupational psychosocial risks, product of the psychosocial risk factors that, little or nothing , had been taken into account in the last decade by their authorities, despite the government tools created for this purpose, such as the unknown Questionnaire for the evaluation of psychosocial risks in workplaces, issued jointly by the Ministry of Labor and the Ministry of Health. Public of Ecuador, after the COVID-19 pandemic, the increase in its use and intervention in the social and psychological area in the workplace is reflected. To study the psychosocial risks, the participation of 119 medical professionals who work long shifts, who were part of the research population, was requested. The aforementioned tool was applied, managing to identify the presence of psychosocial risk factors at work, the levels (high, medium, low) were described and measured, resulting in the majority having a high low risk index (92 professionals), low percentage with medium risk (26) and almost zero (1) at high risk. It is summarized, according to the sum of the psychosocial risk levels present and as a characterization strategy, that the psychosocial risks with the greatest presence were, in order from highest to lowest: Workload and risk (41%), recovery (51 %), workplace harassment (48%), double presence (40%), discovering the need to monitor and maintain special attention, by the staff of the institutional human talent area in monitoring the results delivered to reduce possible damage already identified psychological and social disorders, before they become permanent illnesses.