Conflictos de valores y su incidencia en el clima organizacional de los colaboradores de la empresa Pacific Botlling Company S.A.

Abstract

The main purpose of this research was to determine whether conflicts of values affect the organizational climate of Pacific Bottling Company S.A employees, it had a quantitative descriptive research study, with a non-experimental correlational design. For the study, we used a population of 59 collaborators. In order to obtain information, the organizational climate questionnaire was used with 21 questions where the dimensions of leadership, motivation, teamwork, communication, equality, physical condition, and 6 questions of the ethical values questionnaire were based on the Likert scale of the authors Dr. Jesús Alberto Cota Luevano and Gustavo Yepez López, respectively. The two questionnaires were merged, leaving a total of 27 questions to be applied to measure the level of organizational climate of Pacific Bottling Company S.A employees. The independent variable equation of values explains the organizational climate with 79.36% and with 95% confidence. The results of the research work confirm the conflict of values of Pacific Bottling Company S.A. Finally, it is concluded that there is a significant Influence between both study variables.