Análisis de la incidencia de la capacitación en el desempeño de los colaboradores administrativos de una universidad privada de la ciudad de Guayaquil.

Abstract

The objective of this research project was to analyze the incidence of training in performance for the administrative personnel working in a private University in the city of Guayaquil. A mixed methodology was used in which the necessary information was collected through surveys and interviews, which allowed finding the correlation between the variables analyzed, training and performance using exploratory, descriptive, correlational and explanatory research with quantitative characteristics, which helped us to determine the hypothesis raised as valid. After the data analysis carried out, a correlation between the variables was concluded, indicating that training significantly affects the work performance of the institution's administrative staff. As a result, it is recommended to reinforce its onboarding process, as well as the planning of a training needs and performance evaluation process, which will lead to know the specific issues that need to be reinforced in a plan of appropriate training that strengthens the skills and knowledge of staff, so that their performance and performance is more efficient and effective.