Análisis de la satisfacción laboral y su incidencia en el desempeño del personal de un Centro Gerontológico del cantón Antonio Ante en la provincia de Imbabura.

Abstract

The objective of this investigation was to analyze the incidence of job satisfaction in the performance of the personnel of a Gerontological Center of the Antonio Ante city in the province of Imbabura, whose investigative approach is mixed, since it is the most appropriate to respond to the overall goal set. In what corresponds to the correlational part between the variables satisfaction and performance of the staff of the Gerontological Center, numerical measurement instruments and statistical analysis were applied to verify the hypotheses; on the other hand, the qualitative study complements the investigative process. Regarding the results of the correlation, it was identified through Spearman's analysis that according to the results between job satisfaction and performance evaluation, a value of 0.207 was obtained, which means that the correlation is null or almost nonexistent. The same thing happened when making the correlation between job satisfaction and the 360 evaluation, whose value is 0.121, which is not significant. The results indicate that the majority of the collaborators are satisfied with the work and that the authority feels satisfied with the performance; that is, no worrying risks were identified, but specific aspects that should be strengthened, which is why the training plan has been proposed, which includes a series of strategies to improve job satisfaction and performance of employees. Based on the results obtained, it is important that the organization consider implementing the structured improvement plan with the entire team as a priority, since it will mitigate the lack of interpersonal relationships, job stress and low institutional commitment.