Modelo de gestión de trabajo social en el área de talento humano de una institución de educación superior de la ciudad de Guayaquil.

Abstract

The management models constitute the realization of various activities that seek to achieve various goals in favor of the organization through activities and the corresponding application of the administration; Controlled planning, organization, direction and coordination are methods that allow the processes to be adequately achieved. With this, it is intended to indicate that the study problem focuses on a higher education center in the city of Guayaquil, where there is an inadequate structure oriented to the management of human talent due to the lack of the Social Work approach, which affects a weak planning process generating job instability, high staff turnover, health problems, among others. All these administrative problems related to human talent affect the work environment of the staff, the quality of the educational service and institutional progress, the applied methodology is of a qualitative type of applied type that uses phenomenology and description as a method, as a sample. IES study personnel from the human talent department were selected, where six people were chosen to be interviewed, and obtain relevant data on the problem, within the most relevant data it was obtained that the institution performs procedures but these have been worked without a management manual. Therefore, this study is justified by the need to satisfy and achieve the proposed goals of the educational institution, which are directed towards the organizational challenges and the professional active context; Here, emphasis is also placed on the work of the social worker and how it affects the area of human talent, according to the objectives proposed within the organizational structure and institutional policies, focused on the social and labor well-being of all members of the organization.