Estudio comparado de los riesgos psicosociales que afectan el clima organizacional en dos empresas de ventas en la ciudad de Guayaquil.

Abstract

The present study is carried out through the objective that allows to identify the psychosocial risk with the greatest influence that affect the work environment in two companies in the city of Guayaquil, the results of questionnaires applied in the company’s Nedetel and Nexum Corp were compared in different dimensions related to work, such as workload and pace, skills development, leadership, margin of action and control, work organization, recovery, and support, applying a methodology under the positivist paradigm, through an approach quantitative, with the type of basic research through a psychosocial risk test, which aimed to collect data on psychosocial risks in the workplace and identify any possible contributing factor to determine the impact on the organizational climate, to 100 people who make up the company and Nedetel and 125 people that make up the company Nexum Corp. The results allowed us to know that within the comparative study of the psychosocial risks that affect the organizational climate in an incipient way in sales companies in the city of Guayaquil, revealing the significant differences in the perception of psychosocial risks between Nedetel and Nexum Corp,, which have a direct impact on the organizational climate and the well-being of employees, in the dimension of workload and rhythm, employees may be experiencing higher levels of stress and pressure at work. The results warrant that it is necessary to present and apply an action plan, focused on improvement processes for the benefit of the work environment, evidencing that the employees of both companies can feel more satisfied with the opportunities for growth and professional development offered to them, which It can improve your motivation and commitment.