Síndrome de burnout en el personal de enfermería que labora en las áreas críticas de un hospital de la ciudad de Guayaquil.

Abstract

Burnout syndrome is a growing problem in the work environment, since it affects the health and well-being of workers. Objective: To determine burnout syndrome in nursing personnel working in critical areas of a hospital in the city of Guayaquil. Methodology: Descriptive, quantitative and cross-sectional prospective design. Technique: Survey. Instrument: Maslach Burnout Questionnaire and Work Content Questionnaire. Population: 44 nurses. Results: The sociodemographic aspects showed an even distribution of 50% men and women. Regarding age, 45% were between 26 and 35 years old. Regarding marital status, single and married equally 39%. Regarding seniority 41% have between 1 to 3 years. Regarding the type of employment contract, 41% have an appointment. According to feelings and attitudes, burnout and depersonalization were observed at an intermediate level of 52% for both indicators; while personal accomplishment, 57% had a sense of achievement. For the burden of exposure to work stressors, decision making was low 77%, psychological demands 43% high; peer support 59% low level, in relation to job insecurity 68% experience low levels. Finally, regarding physical burden 64% showed a high level. Conclusion: Burnout syndrome is a current problem caused by a stressful work environment that can affect the health and performance of workers.