Incidencia de la comunicación organizacional en el desempeño laboral de una empresa privada.

Abstract

The purpose of this study is to analyze the impact of Organizational Communication on the Work Performance of a Private Company, which allows generating high performance for collaborators and has a positive impact on the organization's business. The development of the project included four chapters, the first mentioned topics concerning the theoretical and conceptual framework; continuing in the second part with the referential framework, according to national and international experiences of the problem under study. The third chapter contains the statistical methodology applied, in which the approach was quantitative with a descriptive scope, a survey with a measurement system based on the Likert scale was used as a research technique. The sample consisted of a total of 175 collaborators. It was concluded that there is a significant correlation between organizational communication and job performance, which is why the development of an improvement plan was established as a proposal consisting of the implementation of an internal communication plan, a training program aimed at management levels, a career plan focused on all personnel and carrying out a performance evaluation, to increase the productivity of the employees who work in the company under study.