Propuesta metodológica para mitigación de riesgos financieros y no financieros en el subproceso de transporte de empresas del sector de acerías de Guayaquil.

Abstract

This proposal is based on the challenges that the companies that make up the steel sector have faced in their transportation subprocesses. This is because they are exposed to multiple risks. Therefore, a methodological strategy focused on obtaining qualitative data was applied through the use of the interview technique, which made it possible to demonstrate that this subprocess has been affected by financial risks, such as: (a) excessive payments in transportation costs, (b) expenses caused by delays in the fulfillment of routes or by uncontrolled situations such as traffic accidents, (c) expenses generated by corrective maintenance instead of preventive maintenance that may affect transportation operations due to units in poor condition, (d ) fluctuations in the price of fuel and vehicle maintenance, (e) internal fraud due to collusion between the head of transportation and carriers, (f) creation of new routes without technical support, (g) lack of critical analysis through scenarios to investment of units, (h) accident, theft, among other unidentified. Regarding non-financial risks, unwanted events are exposed such as: (a) lack of security in transportation, (b) inoperability of units, (c) failures in internal management in processes, (d) obsolete automotive bodies , (e) lack of quality evaluation for transportation service providers, (f) problems in dispatches, (g) waste of routes, (h) lack of competence of transportation personnel, among others. Therefore, an agile risk management model was proposed based on the requirements of the ISO 31000:2018 Risk Management standard, which was structured in six stages, such as: (a) communication and consultation, (b) establishing the context , (c) risk assessment, (d) risk treatment, (e) monitoring and review and (f) execution of the proposed practical approach. It seeks to provide a proactive and structured, step-by-step risk management approach that can be applied across all business processes and sub-processes.