Plan de diseño del departamento de talento humano en una empresa importadora de balanzas en la ciudad de Guayaquil.

Abstract

The current graduation project outlines a Human Resources department design plan for an importing company specializing in scales in the city of Guayaquil. The aim is to enhance employee job satisfaction and performance. The theoretical and conceptual framework has provided a solid knowledge base, addressing theories and concepts for the Human Resources department design. The mixed methodology, combining employee surveys and interviews with the manager, allowed a deep understanding of the current state of the company and how it currently operates without a Human Resources department. The findings revealed areas that need improvement in the department design, emphasizing aspects such as the recruitment, selection, hiring, and induction processes within the company, as well as the training programs offered and employee satisfaction. The results obtained from the gathered information led to the creation of the Human Resources department design plan, addressing the identified issues.