Estudio de caso y sistematización de la atención, realizado a una familia multiproblemática del cantón Francisco de Orellana.

Abstract

Violence is a universal problem that is present in all cultures, social classes, ethnicities, religions and ages, and is a violation of human rights. The case study and systematization of the care practice of a nuclear and multi-problem family is the objective of this work. The context where the violent act took place was on the farm km 20 via Dayuma, in the context of care the interdisciplinary work is expressed and, in particular, the legal work, with a systemic view. The methodology is qualitative because it allows us to study the analysis of the characteristics of the case and care. The results highlight the effectiveness of the intervention in ensuring access to resources and legal protections. The interdisciplinary work between mental health and lawyers made it possible to address the complexities of the case, guaranteeing fundamental rights. Furthermore, legal pressure on the aggressor proved to be a deterrent, safeguarding the physical and legal security of the family at the time protective measures were granted. There was also coordination with other government institutions in which the case was referred to the victim's new address, to follow up on the measures granted. In conclusion, in this comprehensive approach, combining psychological theories and a solid legal basis, it is effective when the systemic perspective is incorporated, it provides results that provide sustainability when the interinstitutional and intersectoral support network is established. It is hoped that this case study can be useful for other professional experiences in addressing this type of case.