Intervención eco sistémica para el fortalecimiento del “Protocolo de prevención y atención de casos de discriminación, acoso laboral y otras formas de violencia contra la mujer a nivel laboral”, en una unidad hospitalaria del sector público de la ciudad de Guayaquil.

Abstract

This research project comprehensively addresses the problem of Workplace Harassment, discrimination and all forms of gender violence from the Health field, which, due to its complexity, allows the analysis of the various dimensions of a Human Being. Being a victim of this social phenomenon is undoubtedly a Direct Violation of Human Rights, since the psychosocial consequences affect the emotional and family stability of those who suffer from this type of problem. This Project is a qualitative study on the “Strengthening of the Protocol for Prevention and attention to cases of Discrimination, Workplace Harassment and all forms of violence against women in the workspace” issued by the Ministry of Labor of Ecuador. For the research of this project, a descriptive methodology with an observational approach was used, implemented in a Public Hospital in the City of Guayaquil, which has a Human Capital of 1,400 collaborators. To collect information, a survey was used that allowed us to collect the satisfaction of the collaborators regarding their work environment, and it also allowed us to know their perceptions on the previously mentioned topics. With the investigation carried out, it was possible to know the feelings of the collaborators regarding their work environment and the strategies that the Institution uses to resolve any complaint/report that responds to Workplace Harassment, Discrimination and all forms of Violence and it was determined that despite that the Population knows about the Protocol issued by the Governing Body, they do not dare to report the perceived situations, this due to the mechanisms that are used in the Institution for conflict resolution. This is why it is important to prepare an Intervention proposal with an eco-systemic approach in the Health field, since, due to the nature of its management, the level of stress in this State portfolio is very high, impacting the overall health of the patients. collaborators. Consequently, having this type of project will contribute to the analysis of all the dimensions that encompass a social phenomenon, considering each intervening social actor since, from the alleged aggressor, as well as the alleged victim, they deserve psychosocial support.