Los riesgos ergonómicos y su afectación en el bienestar laboral de los trabajadores del área administrativa de una Empresa Distribuidora de Energía Eléctrica del cantón Durán en el año 2024.

Abstract

Ergonomic risks as a workplace issue have gained attention in international institutions; nevertheless, they remain a leading cause of absenteeism, occupational diseases, and injuries worldwide. The impacts of ergonomic risks are diverse, including effects on workplace well-being, an element now considered a vital strategy for successful organizational management. This study aimed to analyze the relationship between ergonomic risks threatening administrative workers and their workplace well-being in an electric power distribution company. The research employed a mixed-method approach, utilizing two quantitative instruments—the Nordic Questionnaire and the Workplace Well-being Scale—to measure variables, along with surveys to understand the company's perspective on the issue. Results showed the presence of ergonomic risks among administrative workers, with reported pain in the lower back, upper back, shoulders, and knees. The commercial management department exhibited the most ergonomic problems. Regarding workplace well-being, employees found their work interesting, challenging, and satisfying, while maintaining a work-life balance. Interestingly, no significant relationship was found between the two variables. Despite the existence of ergonomic risks that require intervention and improvement, the level of workplace well-being remained good.