Determinación del clima laboral en la empresa consorcio STG S.A. y propuesta de mejora para su implementación.

Abstract

The present study aims to determine the work environment at Consorcio STG S.A. and propose an improvement plan. A mixed research approach was used, combining quantitative and qualitative methods. Structured surveys were conducted via Google Forms with employees from various departments to assess factors such as internal communication, leadership style, motivation, and performance recognition. The results showed that while organizational structure and working conditions are well regarded, there are areas for improvement in communication between hierarchical levels, employee recognition, and emotional support. Based on the findings, intervention strategies were proposed to enhance internal feedback, promote participative leadership, and establish recognition programmers to strengthen employee satisfaction and commitment. It is concluded that the implementation of these strategies significantly contributes to a healthier and more productive work environment, positively impacting talent retention and organizational efficiency.